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Before you deposit through bKash, Nagad or Rocket, or open any game in the ck998 lobby, these terms set out the rules that govern your account and every action you take on this site. Access to ck998 depends on your local law and eligible region — read this page carefully before you proceed.
These terms form the full agreement between you and ck998 for any account you open or use on this site. They cover how your account is created, how transactions are recorded, and what conduct is expected when you access the lobby or move funds through a connected wallet. When you complete a deposit via bKash, Nagad or Rocket, the transaction is logged against your registered account and is subject to the rules on this page. We update these terms when operational or regulatory circumstances require it. The version published at the time of your action is the version that applies to that action. Where local law in Bangladesh or your eligible region restricts or prohibits access to any part of this site, those legal requirements take priority over anything stated here. You are responsible for checking whether your use of ck998 is permitted under the laws that apply to you. Continued use of the account after a terms update means you accept the revised version. If any clause is found unenforceable under applicable law, the remaining clauses continue in full effect. Questions about a specific clause can be directed to our support channel.
Not everything connected to your ck998 session falls under a single ruleset. These terms draw a clear line between what we govern directly and what sits outside our control. Understanding the scope helps you know where to look when something needs resolving.
Everything tied to your registered ck998 account — login credentials, account settings, session history and any action taken while signed in — falls directly under these terms. Changes to your account details must go through the process described in the account section.
Deposits and withdrawals processed through bKash, Nagad or Rocket are governed by these terms on the ck998 side. The wallet provider's own terms also apply to the wallet leg of that transfer. Both sets of rules operate in parallel.
Game titles, lobby pages, promotional notices and all written content published under the ck998 domain are covered by these terms. We control this content and are responsible for keeping it accurate for the regions we serve.
Game studios, payment processors and any external link reached from our pages operate under their own terms. We do not extend these terms to cover their conduct. If a dispute involves a third party, you may need to contact that party directly.
These terms are not only obligations — they also describe the actions available to you as an account holder. You have the right to review your full transaction record at any time by opening the transaction history section in your signed-in account. If any account detail is incorrect — such as a registered mobile number linked to your bKash or Nagad wallet — you can update it through the account settings fields. Where you believe a transaction has been recorded inaccurately, you can raise a query with our support team and we will check the record against the system log. You also have the right to request a copy of the data we hold against your account, subject to the verification step described in the trust section of this page. Each of these actions goes through a published route inside your account or via support — there is no offline process for any of them.
Open the transaction history tab in your signed-in account to see every deposit, withdrawal and game-round entry logged against your profile. Filter by date or wallet type to find a specific entry.
Update your registered mobile number, email or wallet reference through the account settings page. Changes that affect a linked bKash, Nagad or Rocket number may require a verification step shown on that screen.
If a transaction looks wrong, contact support with the transaction reference shown in your history. We match the reference against the system record and respond with our findings through the same channel.
You can ask for a summary of the data held on your account. Submit the request through support, complete the identity check shown in the response, and we will provide the record in a readable format.
If a clause on this page raises a question you cannot resolve by reading it, the routes below connect you to our team. Use the channel that suits your situation — account issues, wallet questions and terms queries each go through the same contact paths.
Open the chat icon on any page while signed in. Describe your query and include the relevant transaction reference or clause number so our team can pull the right record without back-and-forth.
Send a written query to the support email address listed in the contact section of the site. Email is suitable for terms clarification requests, account data requests and multi-step wallet questions that need a written trail.
The help section inside your signed-in account lists published answers for common terms questions, wallet transaction queries and account setting steps. Check there before contacting support to get a faster resolution.
These terms sit alongside our published privacy policy to describe how account data is held, how long it is retained, and who can request changes. Every account action — from a bKash deposit to a game-round entry — creates a log entry that we keep in line with the retention period stated in the privacy policy. You can request a change to your account data through the process described in the rights section above.
Account and transaction records are kept for the period required by the rules applicable to our operations. After that period, inactive records are removed from live systems. The exact retention window is stated in our privacy policy, which these terms incorporate by reference.
Your account credentials are your responsibility. Do not share your password or the OTP sent to your registered mobile number. If you believe your account has been accessed without your consent, contact support immediately through the live chat route.
We use session and functional cookies to keep your account session active across the lobby, transaction history and settings pages. Our cookie notice, accessible from the site footer, describes what each cookie type does and how to manage your preference.
To correct or remove data we hold, submit a request through our support email with your account reference and a description of the change needed. We confirm receipt and complete an identity check before making any modification to the record.
These answers cover the terms questions we hear most often. If your question is not here, open the help centre in your signed-in account or contact support directly.
Yes. Every deposit or withdrawal you process through bKash, Nagad or Rocket on ck998 is recorded against your account and governed by these terms on our side. The wallet provider's own terms also apply to the wallet portion of the transfer independently.
We publish the updated version on this page and it applies from the date shown at the top of the document. Continuing to use your account after that date means you accept the revised terms. If you disagree with a change, you should stop using the account and contact support.
Access depends on whether your use is permitted under the laws that apply to you in your location and eligible region. We do not make a legal determination on your behalf. Check your local law before opening or continuing to use an account.
Submit a data request through our support email, including your registered account reference. We will send a verification step to your registered contact. Once confirmed, we provide a readable summary of the data held against your profile within the timeframe our process allows.
Open your transaction history in the signed-in account area and note the transaction reference number. Contact support via live chat or email with that reference. We match it against the system log and come back to you with our findings through the same channel you used.
Microgaming, JDB, Bigtime Gaming, PlayStar, Spadegaming and PG Soft supply game content to the ck998 lobby. These terms govern your account and actions on our platform. Each studio operates under its own agreements with us and is not a party to the terms you accept as an account holder.