App / Sports
ck998 collects and uses your information only for the purposes described in this policy — to manage your account, process wallet transactions through bKash, Nagad or Rocket, and keep your access secure. Access to our platform depends on your local law and eligible regions.
When you open an account with ck998, we collect information that is necessary to run your account and fulfil your requests — your registered name, contact details, device identifiers and the transaction records tied to your wallet activity. If you use bKash, Nagad or Rocket to fund or withdraw from your account, the details of those transactions are held in your account history and used only to process, verify and record that activity. We do not share your payment method details with unrelated third parties, and we do not sell your personal data. We store your information only for as long as your account remains active or as required by applicable rules in your jurisdiction. Data retention periods depend on the nature of the record — account identity information may be held longer than session logs. This policy applies regardless of the device you use to access ck998, whether that is a mobile browser or a desktop connection. Where we rely on third-party services — such as payment processors handling your bKash or Nagad transfer — those processors operate under their own data terms, and we encourage you to review those separately. Your use of this platform and its services is subject to your local law and the eligible regions we serve.
Not every part of your ck998 experience falls under the same data handling rules. Some areas are directly covered by this policy; others involve third-party services that operate under their own terms. Understanding the boundary helps you know where to direct questions about your data.
Data collected when you log in, verify your identity or update your profile details is fully covered by this policy. This includes the email address, phone number and account credentials you provide to ck998 directly.
When you move funds through bKash, Nagad or Rocket, ck998 holds a record of the transaction on your account. The wallet provider itself processes the transfer under its own privacy terms, which we do not control.
Session data from your activity in the lobby — including which game categories you open and how long a session runs — is covered by this policy and used only for account management and platform integrity purposes.
Links, payment processors and game content studios operate independently. Their data practices are governed by their own policies. This ck998 policy does not extend to data processed solely by those external parties.
You have practical choices available to you under this policy. If you want to review the personal information ck998 holds on your account, you can raise a request through our support channel and we will confirm what data is stored against your account record. If any detail — such as your registered contact number or linked wallet identifier — is incorrect, you can ask us to correct it. We will update account records where the correction is supported by the information you provide. You also have the right to ask how long your data is kept and why certain records are retained. If you decide to close your account, we will explain which data is deleted and which must be retained under applicable rules. These rights depend on your location and the jurisdiction that governs your account; availability may vary based on local law and eligible regions. For any of these actions, contacting our support team is the correct starting point.
Ask us to confirm what personal data is held on your ck998 account. We will respond through the support channel you used to make the request.
If your registered name, mobile number or wallet identifier is wrong, raise a correction request. We update records where the correction is supported by what you provide.
You can ask how long ck998 keeps specific data types, and we will explain the retention basis — whether that is account activity, transaction records or legal requirement.
If you close your account, we will tell you what data is removed immediately and what must be kept. Closure requests are handled through our support route.
If you have a question about how ck998 handles your data, or if you want to exercise a right described in this policy, the right path is to contact us directly through a published support route. We respond through the same channels used for account help. Availability depends on local law and eligible regions.
Open the live chat panel from any page on ck998 and describe your privacy question. Your message is tied to your account session so our team can pull up the relevant records.
Send your privacy request to the support email address published in your account area. Include your registered account details so we can locate your data record without delay.
The Help Centre accessible from your signed-in account includes a contact form for data and privacy questions. This route keeps your request linked to your account history.
We apply consistent data handling practices across your account — from the moment you register to every wallet transaction you complete with bKash, Nagad or Rocket. Cookie use, retention schedules and access controls are all governed by the terms set out in this policy.
ck998 uses cookies to maintain your session, remember account preferences and understand how pages are used. You can manage cookie settings through your browser. Disabling certain cookies may affect how parts of the site function during your session.
Access to your account data is restricted to authorised ck998 systems and the support staff who need it to handle your requests. We do not give your wallet identifiers — bKash, Nagad or Rocket numbers — to unrelated parties.
We keep your account and transaction data for as long as your account is active or as required under applicable rules. When data is no longer needed, it is deleted or anonymised. The retention period for wallet transaction logs may differ from session data.
When we update this policy, the revised version is published on this page with the date of the change noted. Continuing to use your account after a policy update means you have seen the new version. For material changes, we may notify you through your account.
These are the questions we hear most often about how ck998 collects, stores and uses your personal data. If your question is not covered here, reach us through live chat or the support email in your account area.
We collect the details you provide at registration — name, contact number and email address — along with the device identifiers from your session. If you link a wallet like bKash or Nagad, the account number associated with that wallet is also held on your record.
We do not sell or share your wallet details with unrelated third parties. When you make a deposit or withdrawal via bKash, Nagad or Rocket, the payment processor handles that transfer under its own terms. We hold only the transaction record on your account.
Yes. Contact our support team through live chat or the email address in your account area and request a summary of your personal data. We will confirm what is stored and explain the basis for holding it. Availability depends on your local law and eligible region.
Account identity data is kept while your account is active and for a period after closure as required by applicable rules. Transaction records, including wallet activity logs for bKash, Nagad and Rocket, may be held for longer depending on the applicable retention requirement.
When you close your account, data that is no longer needed is deleted or anonymised. Certain records — such as transaction history — may need to be retained under applicable rules. Our support team will explain which data is kept and for how long when you submit a closure request.
Raise a correction request through live chat or the support email published in your account area. Tell us which detail needs to be updated and provide supporting information. We will update the record where the correction is supported by what you send us.